Privacy Policy

We respect our user's privacy and data security. User's privacy and user's data security is our first priority. This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in the UK, EU and US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Feedback Information shared by you.

 

User consent

By using THERCOM mobile application, you agree to provide consent to our collection and use of information as described in this policy.

 

Collection and Use of Personal Information

When you use THERCOM we collect your PII information. Personal Information or PII is defined as any information that identifies (whether directly or indirectly) to a particular individual or natural person, such as the individual's name, location, postal address, email address, and mobile number indicating to that particular person or is identifiable. We use your PII only for the purpses of providing our services. We will not disclose your information to any third parties, without your permission.

 

Information collected when you use our Mobile Application

When you use the THERCOM, we may collect information from your device. This information includes the following, including but not limited to:

• the make and model of your device,
• the operating system of the device,
• THERCOM FirebaseCloudMessaging encrypted Id,(Required in Android to send notification and each application has its own FCM Id)

 

Information you provide to us voluntarily

We may collect additional information at other times when you provide feedback(s).

 

How do we use your information?

=> We use feedback to improve our product as users suggest.

=> We use common feedback to add user required features.

=> To secure the connection between app and server

=> To send notifications to users

 

Do we use 'cookies'?

We do not use cookies.

 

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information even though we do not collect that.

 

Advertisers

When we present information to our advertisers -- to help them understand our audience and confirm the value of advertising on our websites or Applications -- it is usually in the form of aggregated statistics on traffic to various pages / content within our websites or Applications. We use third-party advertising companies to serve ads when you visit our websites or Applications. These companies may use information (not including your name, address, email address or telephone number or any other personally identifiable information) about your visits to this and other websites or application, in order to provide advertisements about goods and services of interest to you. We do not provide any personally identifiable information to third party websites / advertisers / ad-servers without your explicit consent even though we don't have your PII data.

However, we have restricted the data processing and enabled non-personalized advertisement at our advertising partners portal. So they can have access to very limited amount of data.

 

Opting out

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

 

General Data Protection Regulation and California Online Privacy Protection Act

GDPR and CalOPPA require commercial websites and online services to post a privacy policy. The laws reach Europe and the United States respectively (and conceivably the world) and imapct websites collecting Personally Identifiable Information from European and American consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. - See more at:

https://gdpr.eu/

http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

 

According to GDPR and CalOPPA, we agree to the following:

Users can visit our site anonymously.

This privacy policy will be available on our website.

Our Privacy Policy link includes the word 'Privacy' and can easily be found on our website.

 

You will be notified of any Privacy Policy changes:

On our Privacy Policy Page

 

How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

 

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under the age of 18 years old.

 

Children's privacy

THERCOM is not aimed or targeted towards children under the age of 18. We do not intend to or target to collect any information about children under the age of 18. Children below the age of 18 must access or use THERCOM only with the approval of and under the supervision of their parent or legal guardian. However, we consider it the responsibility of parents to monitor their children's use of our services.

 

Software

In order to enable new features and enhanced functionality, you consent to downloading and installing updates to our Services.

 

Fees and Taxes

You are responsible for data and mobile carrier fees and taxes associated with the devices on which you use our Services.

 

Disclaimers and Limitations

Disclaimers. YOU USE OUR SERVICES AT YOUR OWN RISK AND SUBJECT TO THE FOLLOWING DISCLAIMERS. WE PROVIDE OUR SERVICES ON AN AS IS BASIS WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND FREEDOM FROM COMPUTER VIRUS OR OTHER HARMFUL CODE. THERCOM/V-LAB LTD DOES NOT WARRANT THAT ANY INFORMATION PROVIDED BY US IS ACCURATE, COMPLETE, OR USEFUL, THAT OUR SERVICES WILL BE OPERATIONAL, ERROR-FREE, SECURE, OR SAFE, OR THAT OUR SERVICES WILL FUNCTION WITHOUT DISRUPTIONS, DELAYS, OR IMPERFECTIONS. WE DO NOT CONTROL, AND ARE NOT RESPONSIBLE FOR, CONTROLLING HOW OR WHEN OUR USERS USE OUR SERVICES. WE ARE NOT RESPONSIBLE FOR THE ACTIONS OR INFORMATION (INCLUDING CONTENT) OF OUR USERS OR OTHER THIRD PARTIES. YOU RELEASE US, AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, PARTNERS, AND AGENTS (TOGETHER, THERCOM/V-LAB LTD PARTIES) FROM ANY CLAIM, COMPLAINT, CAUSE OF ACTION, CONTROVERSY, OR DISPUTE (TOGETHER, CLAIM) AND DAMAGES, KNOWN AND UNKNOWN, RELATING TO, ARISING OUT OF, OR IN ANY WAY CONNECTED WITH ANY SUCH CLAIM YOU HAVE AGAINST ANY THIRD PARTIES.

Limitation of liability. THERCOM/V-LAB LTD PARTIES WILL NOT BE LIABLE TO YOU FOR ANY LOST PROFITS OR CONSEQUENTIAL, SPECIAL, PUNITIVE, INDIRECT, OR INCIDENTAL DAMAGES RELATING TO, ARISING OUT OF, OR IN ANY WAY IN CONNECTION WITH OUR TERMS, US, OR OUR SERVICES, EVEN IF THERCOM/V-LAB LTD PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

 

Contacting us

If there are any questions regarding this privacy policy, you may contact us using the information below.

V-LAB Ltd

contact@v-lab.uk

The controller in accordance to GDPR is V-LAB.

Data Protection Officer is Dr Vladimir Vukovic, vlad [at] v-lab [dot] uk

If you see that your data has been processed in violation of the General Data Protection Regulation or data protection legislation, you have the right to lodge a complaint with the national data protection supervisory authority.